Stream On-Demand Support

.

Troubleshooting:

• If you cannot see the buttons for play/pause, full screen, or volume on/off try hovering your cursor over the video player
• Closed Captioning can be found in one of two places (depending on your device). Please check for a “cc” located in the bottom right of the video player or in the lower left corner under menu/subtitles
• Volume is adjusted with the volume adjustments on your device
• The digital Encore program can be accessed by using the QR code within the video or by clicking the photo below the video playing area

If you experience problems with your video playback, please email info@taproottheatre.org* or call our Box Office Tue-Sat, noon-5pm at (206) 781-9707.

*emails monitored Mon-Fri 10am-5pm